Studio Policies & FAQs

Welcome to Thrive Yoga.

For more than 20 years, we've been committed to creating a welcoming, peaceful, and professionally guided environment where students can move, breathe, learn, and grow. The following policies help us provide the best possible experience for every member of our community.

Class Reservations & Attendance

Do I need to reserve my class?
Advance registration is encouraged for all classes and workshops to ensure your spot.

When should I arrive?
Please arrive 10–15 minutes before class begins. For the safety and flow of the class, late entry may not be permitted once class has started.

What if I need to cancel my reservation?
Please cancel your reservation at least one hour before the class start time so another student may enjoy the space.

Cancellations made within one hour of class are considered Late Cancellations.

  • 10-Class Passes: One class credit will be deducted for a late cancellation.

  • Unlimited Members: Late-cancellation penalties are waived as a membership benefit.

Purchase Policies

Certain purchases include additional terms due to scheduling, capacity, or program requirements.

These may include:

  • Memberships

  • Class Passes

  • Workshops

  • Specialty Series

  • Teacher Trainings

  • Certifications

  • Retreats

  • Payment Plans

Program-specific policies—including expiration dates, cancellation terms, payment schedules, and participation requirements—are provided during registration and on your purchase receipt. All purchases are final and nonrefundable.

Memberships

How do memberships work?

Memberships renew automatically each month using the payment method on file.

Membership benefits, class offerings, and services may evolve as Thrive continues to grow. We'll always communicate significant changes in advance.

How do I cancel my membership?

Membership cancellation requests must be submitted by email to info@thriveyoga.com at least seven (7) days before your next billing date.

Requests received with less than 7 days notice will become effective with the following billing cycle.

Membership payments are non-refundable once processed.

Health & Personal Responsibility

Yoga, movement, and wellness practices are deeply personal.

Please honor your body and practice within your own abilities. If you have medical concerns or health conditions, we encourage you to consult your healthcare provider before participating.

Our instructors are happy to offer guidance and modifications, but each student is responsible for making choices that are appropriate for their own body and well-being.

Community Guidelines

Thrive Yoga is a shared wellness community built on kindness, mindfulness, and respect.

We ask every student to help us create a welcoming environment by:

  • Arriving on time.

  • Respecting fellow students, instructors, and staff.

  • Silencing phones before entering class.

  • Practicing good personal hygiene.

  • Caring for our shared studio spaces.

  • Honoring studio etiquette and instructor guidance.

Together, we create the experience that makes Thrive feel like home.

Class Passes

Class passes are designed for individual use and cannot be shared or transferred.

Package expiration dates are provided during checkout and are included on your purchase receipt. Package expiration cannot be extended.

Unused credits are not eligible for extension or refund.

Workshops, Specialty Programs & Events

Workshops and specialty programs often require advance planning and limited enrollment.

Cancellation policies may vary depending on the event. Please review the program details provided during registration and on your purchase receipt.

All event purchases are final and nonrefundable.

Teacher Trainings & Retreats

Teacher Trainings, Sound Immersion Certifications, Retreats, and other extended educational programs include additional participation agreements and payment policies specific to each program.

These details are provided during registration and on your purchase receipt.

Participation requirements, payment plans, attendance expectations, certification requirements, and cancellation policies vary by program.

All payments are nonrefundable.

Questions?

If you have questions about memberships, classes, workshops, trainings, retreats, or any of our policies, we're always happy to help.

Email: info@thriveyoga.com

Thank you for choosing Thrive Yoga. We are honored to be part of your wellness journey.